Florida CAM Online

Contact us

One inbox, answered by a person. Here's what to send where — and when the Department, not us, is the right place to ask.

Last updated: August 4, 2026

Reaching Florida CAM Online

What to send us

• Course and enrolment questions— what's included, pacing, device support, access problems.
• Refunds— put "refund" in the subject line; see the refund policy.
• Certificate issues — a missing or misspelled certificate, or a name change.
• Accessibility — if any part of the course or site is difficult to use, tell us and we will fix it.
• Content corrections — if you believe something in a lesson or guide is wrong or out of date, we want to know. Cite the page and, if you can, the statute.
• Regulatory and press enquiries — same address; mark the subject line accordingly.

What we can't help with

We are a private education provider, not a government agency and not a law firm. We cannot:

• Tell you whether your specific application will be approved.
• Advise on how a criminal record will be treated in your case — the Department reviews each application individually, and a Florida licensing attorney is the right help for a complicated history.
• Give legal advice about a community association dispute.
• Schedule, reschedule, or score your state examination.

Contacting the Department directly

For questions about licensure itself — application status, eligibility, fees, or the examination — the Department of Business and Professional Regulation is the authoritative source:

Before you write about enrolling

Florida CAM Online is not yet open for enrolment. Our application for pre-licensure education provider approval is in preparation — see about our provider status for the detail.